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Find ansers to frequently asked questions here. If you need more help please contact us.
Frequently asked questions
In the mobility sector, there are many different rental car companies, car rental companies, leasing companies, and car sharing providers. RRC Car Rental is different; customer trust and good relationships are particularly important to us. That's why we offer you transparent deals with no hidden additional costs, which you can book easily and conveniently.
We're partnered with Wheego, helping to connect you to your perfect car hire. Whether you're a business or private customer, we guarantee you a vehicle at a fair price. This ensures that every RRC customer receives the right offer for their individual rental car needs, with transparent terms and conditions, and at an affordable price.
If you wish to hire a car, you can reserve your vehicle through our website, by phone, or directly at our car rental location at Liverpool Airport.
You will receive the vehicle key from an RRC Car Rentals employee, who will also hand over and explain the features of your vehicle to you.
For extra fast booking you can call us and book over the phone. Opening hours are from 8am - 6pm.
We want to be fair and transparent for you. Therefore, it's very important to us that you know all possible costs.
To ensure the next wheego customer doesn't have to fill up immediately, you must return your vehicle with a full tank. If the tank isn't full when you return it, we will charge you a service fee.
In the event of a claim, we will charge you the damage costs up to the agreed deductible plus a processing fee of €50. The deductible is €15,000.00 per claim for micro cars and all passenger cars, and €20,000.00 for vans (all groups).
You have the option of reducing your deductible to as little as €0.00 by booking a protection package. The minimum age for the Premium Protection Package is 24 years. You can book a protection package either on the wheego website or at a wheego rental station before the start of the rental.
If you have held your drivers licence for less than 2 years you may be charged an additonal young drivers fee along with the daily vehicle rate.